POTEL & CHABOT: Simplified communications with extras thanks to EventSoft EventSoft®

In 2018, Potel & Chabot, caterer and organizer of prestigious events, faced a major challenge: communicating effectively with its many extras.

Challenge & Observation

Coordinating availability, transmitting event-specific information and managing last-minute changes was a real headache, hampering operational efficiency and service quality.

EventSoft® proved to be the ideal solution, offering a centralized platform to streamline and simplify communication with extras.

Key benefits

• Centralized information: all details relating to events, extras’ missions and schedules are grouped together on a single platform, accessible to all concerned.
• Instant communication: extras can be contacted quickly and easily via the mobile app, for optimum responsiveness to the unexpected.
• Simplified availability management: Extras can update their availability in real time, making it easier to plan and assign assignments.
• Clear transmission of instructions: event-specific information, such as dress code, schedules or tasks to be carried out, is clearly communicated to extras, avoiding misunderstandings.